AI & Chatbots
Create Customer Support AI — Without Re-launching Your Site
Production AI that grounds answers in your data
Senior engineers · IST + EST overlapNDA on day 124-hour reply
The problem
What you're seeing
You need an AI layer over your support stack — triage, summarise, draft replies — without ripping out tooling.
How we fix it
Our approach
We integrate an AI layer into Zendesk / Intercom / HelpScout that triages tickets, drafts responses, and routes the hard ones to humans.
What you get
Concrete deliverables, no fluff
Every engagement ends with measurable, documented outcomes — no black-box agency reports.
Use-case discovery + dataset prep
RAG-grounded prototype on your knowledge base
Production rollout with guardrails + analytics
Cost-control + escalation runbook
Tooling we use
Industry-standard stack, no proprietary lock-in
OpenAILangChainPineconeNext.jsNode.js
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