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Retail software development services

We build the omnichannel commerce, POS, inventory and store-ops stack that lets modern retailers compete with platforms — and win on margin.

Discuss your retail projectView case studies

Omnichannel commerce, POS and inventory built for scale

Online conversion uplift
+24%
Stock-out incidents
-30%
PDP TTFB at peak
<200ms

The retail problems software finally fixes

Every industry has its own gravity well of pain. Here is where retail teams typically lose the most time, money and trust — and where we focus first.

  • Channel silos

    Web, app, store, marketplaces — each with their own inventory and pricing truth.

  • Inventory visibility

    No real-time, store-level stock — overselling and missed sales.

  • Loyalty fragmentation

    Coupons, points and offers spread across systems that do not talk.

  • Promo blast load

    A 30-second TV ad melts the storefront within seconds.

Capabilities purpose-built for your domain

Six things teams typically ask us to build first — each shipped to production, not demo, quality.

  • Headless commerce

    Next.js / React Native storefronts on Shopify Hydrogen, commercetools or custom.

  • Retail POS & store app

    Tablet POS, mobile assist-sell, click-and-collect and store-fulfilment workflows.

  • OMS & inventory

    Distributed OMS, store-level inventory, ATP and ship-from-store routing.

  • Loyalty & CRM

    Points, tiers, member offers, app wallet and personalised journeys.

  • Marketplaces & aggregators

    Amazon, Flipkart, Myntra, Noon listings, pricing and fulfilment sync.

  • Store operations

    Daily ops, planograms, audits, task management and labour scheduling.

Technologies for retail systems

  • Next.js
  • React Native
  • Shopify Hydrogen
  • Node.js
  • NestJS
  • PostgreSQL
  • Algolia
  • Redis
  • Stripe / Razorpay

Built audit-ready

We design with the relevant frameworks in mind from architecture through production hand-off.

  • PCI DSS
  • GDPR
  • WCAG 2.1 AA

How we deliver in retail

Retail tech is no longer a back-office concern — every store associate, every customer, and every supplier touches it daily.

Krapton has shipped omnichannel commerce, POS, OMS, loyalty and store-ops for D2C brands, multi-brand chains and traditional retailers going digital.

  1. 01

    Channel strategy

    Persona-led mapping of online, app, store and marketplace flows.

  2. 02

    Architecture

    Headless commerce + distributed OMS as the shared spine.

  3. 03

    Build

    PDP → cart → checkout → fulfil vertical slice with peak-load testing.

  4. 04

    Store enablement

    POS, mobile assist, click-collect and ship-from-store.

  5. 05

    Loyalty + analytics

    Lifecycle journeys, A/B tests and merchandising dashboards.

Retail software — questions teams ask us

Do you build on Shopify, commercetools or custom?

All three. We pick by SKU count, customisation depth and operational maturity — Shopify Plus for D2C, commercetools / Saleor for enterprise, custom for unique unit economics.

Can you handle multi-marketplace sync?

Yes — Amazon, Flipkart, Myntra, Noon, eBay and Walmart Marketplace, with listing, pricing, inventory and order sync.

How do you keep storefronts fast at peak?

ISR / SSG, edge caching, image optimisation, queueing on lock/checkout and read-replica failover keep LCP under 2.5s during 50× traffic spikes.

Other verticals we build for

Ready to build for retail?

Tell us where it hurts most. We will reply within 24 hours with a tailored discovery plan.

  • Free NDA
  • Response in 24h
  • No commitment