AI & Chatbots
Build Customer Support Chatbot — Without Re-launching Your Site
Production AI that grounds answers in your data
Senior engineers · IST + EST overlapNDA on day 124-hour reply
The problem
What you're seeing
Support is drowning in tier-1 questions a chatbot could handle and your team is burnt out.
How we fix it
Our approach
We build a support chatbot grounded in your help docs + ticket history, with smooth handoff to your existing helpdesk (Zendesk, Intercom, Freshdesk).
What you get
Concrete deliverables, no fluff
Every engagement ends with measurable, documented outcomes — no black-box agency reports.
Use-case discovery + dataset prep
RAG-grounded prototype on your knowledge base
Production rollout with guardrails + analytics
Cost-control + escalation runbook
Tooling we use
Industry-standard stack, no proprietary lock-in
OpenAILangChainPineconeNext.jsNode.js
More in AI / Chatbot