Telecommunications Software Development Services
We build BSS, OSS, customer self-care, charging and network-ops platforms for telcos, ISPs, MVNOs and IoT operators.
Telecommunications · Pain points
The telecommunications problems software finally fixes
Every industry has its own gravity well of pain. Here is where telecommunications teams typically lose the most time, money and trust — and where we focus first.
Bloated BSS / OSS
Tier-1 BSS / OSS is hard to change and harder to extend.
Self-care frustration
Customers compare your app to fintech UX, not a 90s telco portal.
Fraud + revenue leakage
IRSF, SIM-box, Wangiri and roaming abuse silently steal margin.
IoT / 5G new revenue
Adding eSIM, IoT and 5G slicing exposes back-office gaps.
What we build for telecommunications
Capabilities purpose-built for your domain
Six things teams typically ask us to build first — each shipped to production, not demo, quality.
BSS / OSS Modernisation
Modern UI on top of Amdocs, Ericsson, Netcracker and bespoke BSS.
Customer Self-Care
Mobile + web self-care with usage, billing, recharge, plans and family pack.
Charging & Mediation
Real-time charging, mediation, rating and convergent billing flows.
Fraud & Revenue Assurance
IRSF, Wangiri, SIM-box detection and revenue assurance pipelines.
Network Ops & NOC
Network monitoring, outage management, ticket workflows and SLA reporting.
IoT / eSIM / 5G
eSIM activation, IoT connectivity management and 5G slice catalogue UX.
Stack we reach for
Technologies for telecommunications systems
Compliance & standards
Built audit-ready
We design with the relevant frameworks in mind from architecture through production hand-off.
Engagement process
How we deliver in telecommunications
Telecom IT carries unique scale — millions of subscribers, billions of CDRs and zero tolerance for billing variance.
Krapton has shipped CRM front-ends, self-care apps, charging integrations, fraud-detection pipelines and network NOC dashboards for tier-1 telcos and MVNOs.
Stack mapping
BSS, OSS, mediation, billing and CRM map.
Architecture
Event-driven layer between legacy BSS and new UX.
Build
Self-care + plan + charging + fraud vertical slice.
Integration
TM Forum Open APIs, OSS / NOC and partner systems.
Operate
24×7 NOC integration, SLA reporting and continuous improvement.
FAQ
Telecommunications software — questions teams ask us
Yes — we modernise UX and APIs over Amdocs, Ericsson, Netcracker, Comarch and bespoke BSS using TM Forum Open APIs.
Adjacent industries
Other verticals we build for
Ready to build for telecommunications?
Tell us where it hurts most. We will reply within 24 hours with a tailored discovery plan.
Free NDA · Response in 24h · No commitment