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Telecommunications software development services

We build BSS, OSS, customer self-care, charging and network-ops platforms for telcos, ISPs, MVNOs and IoT operators.

Discuss your telecommunications projectView case studies

BSS / OSS, customer apps and network ops

CDRs / day pipeline
Billions
Self-care p95
<300ms
Bill-shock incidents
0

The telecommunications problems software finally fixes

Every industry has its own gravity well of pain. Here is where telecommunications teams typically lose the most time, money and trust — and where we focus first.

  • Bloated BSS / OSS

    Tier-1 BSS / OSS is hard to change and harder to extend.

  • Self-care frustration

    Customers compare your app to fintech UX, not a 90s telco portal.

  • Fraud + revenue leakage

    IRSF, SIM-box, Wangiri and roaming abuse silently steal margin.

  • IoT / 5G new revenue

    Adding eSIM, IoT and 5G slicing exposes back-office gaps.

Capabilities purpose-built for your domain

Six things teams typically ask us to build first — each shipped to production, not demo, quality.

  • BSS / OSS modernisation

    Modern UI on top of Amdocs, Ericsson, Netcracker and bespoke BSS.

  • Customer self-care

    Mobile + web self-care with usage, billing, recharge, plans and family pack.

  • Charging & mediation

    Real-time charging, mediation, rating and convergent billing flows.

  • Fraud & revenue assurance

    IRSF, Wangiri, SIM-box detection and revenue assurance pipelines.

  • Network ops & NOC

    Network monitoring, outage management, ticket workflows and SLA reporting.

  • IoT / eSIM / 5G

    eSIM activation, IoT connectivity management and 5G slice catalogue UX.

Technologies for telecommunications systems

  • Java
  • Go
  • Node.js
  • PostgreSQL
  • Cassandra
  • Kafka
  • Spark
  • TM Forum APIs
  • AWS / GCP

Built audit-ready

We design with the relevant frameworks in mind from architecture through production hand-off.

  • TM Forum
  • GDPR
  • PCI DSS
  • TRAI / FCC

How we deliver in telecommunications

Telecom IT carries unique scale — millions of subscribers, billions of CDRs and zero tolerance for billing variance.

Krapton has shipped CRM front-ends, self-care apps, charging integrations, fraud-detection pipelines and network NOC dashboards for tier-1 telcos and MVNOs.

  1. 01

    Stack mapping

    BSS, OSS, mediation, billing and CRM map.

  2. 02

    Architecture

    Event-driven layer between legacy BSS and new UX.

  3. 03

    Build

    Self-care + plan + charging + fraud vertical slice.

  4. 04

    Integration

    TM Forum Open APIs, OSS / NOC and partner systems.

  5. 05

    Operate

    24×7 NOC integration, SLA reporting and continuous improvement.

Telecommunications software — questions teams ask us

Do you work with Amdocs, Ericsson or Netcracker BSS?

Yes — we modernise UX and APIs over Amdocs, Ericsson, Netcracker, Comarch and bespoke BSS using TM Forum Open APIs.

Can you handle billions of CDRs?

Our streaming pipelines (Kafka + Spark/Flink + Cassandra) routinely process billions of CDRs/day with reconciliation and audit guarantees.

Do you build IoT / eSIM activation flows?

Yes — eSIM RSP integrations, IoT connectivity management (CMP) for cellular IoT, and 5G slice catalogue / activation flows.

Other verticals we build for

Ready to build for telecommunications?

Tell us where it hurts most. We will reply within 24 hours with a tailored discovery plan.

  • Free NDA
  • Response in 24h
  • No commitment